Guaranteed rent for your London property
A fixed monthly income, no voids, and complete property management. We lease your property and pay you every month, whether rooms are full or empty.
Get my free valuationWhat is guaranteed rent?
Guaranteed rent means we lease your property on a long-term agreement and pay you a fixed rent every month on the same date, whether rooms are occupied or not. You get a predictable income with no voids and no tenant risk.
We take on the property using a commercial lease rather than a standard tenancy agreement. This allows us to manage the property, sublet rooms to professional tenants, and take on the day-to-day responsibilities.
Our service is comprehensive. It includes finding and vetting tenants, dealing with all repairs and maintenance, ensuring compliance is up to date, regular housekeeping, and garden maintenance.
Landlords choose guaranteed rent because it provides financial certainty and completely removes the management burden. You enjoy the benefits of property investment without the typical headaches of being a landlord.
What is included (and what is not)
INCLUDED
- Fixed rent paid monthly, same date
- Tenant finding and vetting
- All repairs and maintenance
- Compliance management (gas safety, EICR, EPC, smoke/CO alarms)
- Housekeeping and cleaning
- Garden maintenance
- Light refurbishment at our cost
- HMO licence management
YOU KEEP
- • Property ownership (this is a lease, not a sale)
- • Building insurance responsibility
- • Mortgage responsibility
Who guaranteed rent suits (and who it doesn't)
SUITS
- Landlords with 3-6 bed houses in London
- Landlords tired of voids, arrears, and repairs
- Landlords who want predictable income without management hassle
- Portfolio landlords who want to simplify
MAY NOT SUIT
- Single-room studio flats (not enough rooms for shared living)
- Properties outside London (we focus on London)
- Landlords who want to manage tenants themselves
- Very high-end properties expecting top-market single-let rents
Guaranteed Rent vs Traditional Letting Agent
| Feature | Guaranteed Rent (Zerida) | Traditional Letting Agent |
|---|---|---|
| Rent paid when rooms are empty | Yes, you get paid every month | No, you lose income during voids |
| Tenant risk | Zerida carries it | You carry it |
| Repairs and maintenance | Included, handled by Zerida | You arrange and pay |
| Refurbishments | At Zerida's cost | At your cost |
| Compliance management | Handled by Zerida | You must manage it |
| Single point of contact | Yes, one number, one team | Often multiple contacts |
| Long-term income certainty | Fixed rent for the lease term | Varies month to month |
Rent paid when rooms are empty
Tenant risk
Repairs and maintenance
Refurbishments
Compliance management
Single point of contact
Long-term income certainty
How it works
- 1
Tell us about your property
Share your postcode, property type, and number of bedrooms via form, phone, or email.
- 2
We visit and send your figure
We arrange an in-person visit and send you a written guaranteed rent figure within 48 hours.
- 3
We agree a lease and refurbish
We sign a commercial lease agreement and carry out light refurbishments at our own cost.
- 4
You get paid every month
Fixed rent on the same date every month. We handle tenants, repairs, maintenance, and compliance.
Landlord results since September 2024
Figures from our own records, updated September 2026.
- Guaranteed rent paid to landlords
- £126,650
- Monthly rent payments made on time
- 36
- Spent on refurbishment at no cost to landlords
- £9,099
- Spent on housekeeping and cleaning
- £1,375
What landlords say goes wrong with managers
These are the problems landlords raise most often, with the evidence behind them and what we do about each.
A manager who goes quiet
Landlords say the most frustrating part of using a manager is calls and emails that go unanswered, so they only hear about problems after they have grown.
48% of landlords name lack of communication as one of their top frustrations with letting agents (Goodlord survey, April 2026).Landlord Today
How we handle itCyrus Pacotho, the director, is your single point of contact. Communication is the theme that comes up most in our Google reviews.
Fees that do not match the value
Management percentages, letting fees and mark-ups on repairs add up, and many landlords feel they pay a lot for a service that still leaves work with them.
59% of landlords cite high fees and poor value as a major frustration, and only 6% describe themselves as very satisfied with value for money (Goodlord survey, April 2026).Landlord Today
How we handle itNo management fee and no letting fee. We pay for light refurbishment ourselves. You remain responsible for your building insurance and any mortgage.
A guarantee that stops being paid
The most serious complaint about guaranteed rent in general is an operator that stops paying, becomes hard to reach and leaves the landlord to recover the property.
Landlord Action has documented operators that stopped paying, refused to answer calls and denied access for inspections. The NRLA reported rising mediation requests where an operator could not pay the agreed rent or the relationship had broken down.Property Reporter (Nov 2021) and NRLA (Dec 2023)
How we handle itRent is paid on the same date every month: £126,650 paid and 36 on-time payments since September 2024. We are a registered company with a named director, and the lease is in writing before you sign. A guarantee is a contract with us, not insurance, so read the terms and take independent advice.
Licensing mistakes that land on the owner
Shared houses need the right licence in most London boroughs. If an operator gets it wrong, councils can issue penalties and the owner can be drawn in.
Haringey Council states that failing to comply with licence conditions is a criminal offence and can lead to a financial penalty of up to £30,000.London Borough of Haringey
How we handle itWe identify which licence applies to your house, apply for it and keep it current for the length of the lease. Gas, electrical, EPC and smoke and CO alarm checks are part of the service. As the owner you keep some legal responsibilities, so ask any operator to show you the licence.
A property handed back worse than it went in
Landlords worry about overcrowding, neglected repairs and not being able to inspect, so the house is run down by the time the lease ends.
Landlord Action reports cases where agents refused access for inspections and properties deteriorated while rent went unpaid.Property Reporter (Nov 2021)
How we handle itWe carry out regular inspections and fortnightly housekeeping, refurbish at our own cost, and return the property in good condition at the end of the lease.
Contract terms that are unclear until you need them
Break clauses, notice periods and what is covered can be vague. Landlords find out what they signed only when they want the property back.
The NRLA lists landlords wanting a property back during a fixed term, and difficulty recovering vacant possession, among the disputes it is asked to mediate.NRLA (Dec 2023)
How we handle itTerms, notice periods and exactly what is covered are set out in writing before you sign, so your own solicitor can review them first.
What renters say goes wrong in shared houses
Tenants of managed shared homes raise a different set of problems. This is how we run our rooms.
Repairs that need chasing
Renters in shared houses often report having to repeat requests for repairs, with no clear person responsible.
With us: Maintenance requests go to Cyrus and our local trades team, and are handled and logged.
Bills, deposits and surprise charges
Disputes over utility bills, deposit deductions and small fees are among the most common frustrations in shared homes.
With us: Gas, electricity, water, council tax, TV licence and broadband are included in one monthly payment, so there are no shared bills to argue over.
Dirty shared spaces
Kitchens, bathrooms and hallways become a source of friction when nobody is responsible for cleaning them.
With us: A professional cleaner cleans the communal areas every two weeks at no extra charge.
Mismatched housemates
High turnover and little vetting can mean noise, disruption and clashes in a shared home.
With us: Rooms are let to vetted working professionals.
Unsafe or unlicensed houses
Renters can end up in overcrowded houses with missing fire protection or no licence, and do not know where to turn.
With us: Licensing and safety checks are handled by us. Councils publish licensing registers, and any renter can ask to see the licence.
Questions to ask any guaranteed-rent company before you sign
Use these with us or anyone else. The answers are what we tell landlords.
- Who is the legal entity I am signing with, and can I check it?Zerida Properties Ltd, Companies House number 15481655, director Cyrus Pacotho. Anyone can verify it on Companies House.
- What happens if the rooms are empty?You are still paid in full on the agreed date. Void risk is ours.
- What exactly am I still responsible for?You keep ownership, the building insurance and any mortgage, and you must tell your lender and insurer about the lease.
- Will you show me the licence for the house?We identify the licence your borough requires, apply for it and keep it current while we lease the property.
- Can I see the lease before I commit?Yes. The lease is in writing before you sign, and we encourage you to have your own solicitor review it.
- Can you show a track record?£126,650 of guaranteed rent paid and 36 on-time monthly payments since September 2024, and 4.9 out of 5 from 13 Google reviews.
Frequently Asked Questions
How much guaranteed rent will I get?
It depends on the property. We visit, assess the property, and send you a written figure. Every property is different, so we do not publish standard rates.
What lease length do you offer?
We typically agree multi-year commercial leases of 3 to 5 years. Exact terms, including notice periods, are set out in the written lease before you sign.
Does guaranteed rent affect my mortgage?
You should check with your lender. Most buy-to-let mortgages allow commercial leases, but your lender needs to consent. We can help you with what to ask them.
Find out what your property could earn
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